{"id":2961,"date":"2022-11-30T09:29:55","date_gmt":"2022-11-30T09:29:55","guid":{"rendered":"http:\/\/www.beachsuitehotel.it\/faq\/"},"modified":"2025-05-05T08:20:13","modified_gmt":"2025-05-05T08:20:13","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.beachsuitehotel.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2961\" class=\"elementor elementor-2961 elementor-133\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7d8010b1 elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"7d8010b1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-135a3286\" data-id=\"135a3286\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-379c1ba6 elementor-widget elementor-widget-heading\" data-id=\"379c1ba6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FREQUENTLY ASKED QUESTIONS:<br>HERE ARE OUR ANSWERS!<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35789b4 elementor-widget elementor-widget-heading\" data-id=\"35789b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Any questions about your holiday in Igea Marina?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4130bc54 elementor-widget elementor-widget-text-editor\" data-id=\"4130bc54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tHere are the answers to the most frequent questions asked by our guests.<br>We\u2019re sure you\u2019ll find it very useful to have all these answers on hand. You can contact us directly for more info about your holiday: please call <strong>+39 0541 721212<\/strong> or send us an e-mail at <strong><a href=\"mailto:info@beachsuitehotel.it\">info@beachsuitehotel.it<\/a><\/strong><br><br><strong>CAN YOU SMOKE IN THE ROOM?\r\n<\/strong>No. The health and well-being of our guests are the main reasons why our hotel is smoke-free, with smoking prohibited in all apartments and their respective bathrooms. Our goal in banning smoking is to keep all our guests safe and comfortable. The risk of secondhand smoke and fire caused by cigarettes can lead to a negative experience for both smoking and non-smoking guests.<br><br>IS THERE A PARKING SPACE FOR MY CAR?<br>Our hotel has a <strong>paid parking available for our guests<\/strong>, not reservable and thus subject to availability, uninsured and unguarded. In case our parking is full at the time of your arrival we will give you directions to the nearest public parking.<br><br><strong>WHAT ABOUT CHECK-IN AND CHECK-OUT?<\/strong><br><strong>You can check-in from 14:00 until 22:00<\/strong>, our staff will prepare your apartment before your arrival.<br><strong>Check-out is by 11:00<\/strong>. If you arrive before check-in time or would like to stay in the area a little longer after check-out you may leave your luggage at the hotel for a few hours.<br>If you require check-in after 22:00 please contact the number 0541 721212.<br>We require the full payment at the check-in, both cash and card\/bancomat are accepted.<br>If you need more information about our accepted payment methods and conditions please contact us directly.<br><br><strong>IS THE APARTMENT PROVIDED WITH BEDDING AND TOILET LAUNDRY?<\/strong><br>Yes of course, all apartments are provided with both.<br><br><strong>WHEN IS THE HOUSEKEEPING WORK CARRIED OUT?<\/strong><br>Our staff regularly cleans the apartments every day, with no extra charges.<br><br><strong>ARE PETS ALLOWED?<\/strong><br>Unfortunately we do not accept pets in our apartments.<br><br><strong>DO WE NEED TO PAY A CITY TAX?<\/strong><br>At the hotel, the tourist tax is \u20ac1.50 per person per night (for guests over 18 years old), for a maximum of 6 consecutive nights. This helps us improve your holiday experience by ensuring quality and an even bluer sea!<br><br><strong>IN THE EVENTUALITY SOMETHING UNEXPECTED OCCURS, WHAT IS THE CANCELLATION POLICY?<\/strong><br>Our cancellation policy is very favourable, that\u2019s why we always advise our guests to make a reservation as early as possible in order to secure the best offer.<br><strong>If something unexpected occurs you can easily cancel your reservation for free up to a few days before the date of check-in.<\/strong><br><br><strong>HOW CAN I CONFIRM MY RESERVATION?<\/strong><br>In order to definitely confirm your reservation we require your credit card details as a guarantee. We will guide you in the process with simple instructions so you can safely provide us with the following info: the name of the card owner, the card number and typology, the expiration date and the security number (on the back, the last three numbers on the right). The amount will not be charged on your card, only blocked as a deposit. You can also confirm your reservation by means of a bank transfer.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20139cb6 elementor-widget elementor-widget-spacer\" data-id=\"20139cb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FREQUENTLY ASKED QUESTIONS:HERE ARE OUR ANSWERS! Any questions about your holiday in Igea Marina? Here are the answers to the most frequent questions asked by our guests.We\u2019re sure you\u2019ll find it very useful to have all these answers on hand. You can contact us directly for more info about your holiday: please call +39 0541 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2961","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.beachsuitehotel.it\/en\/wp-json\/wp\/v2\/pages\/2961","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.beachsuitehotel.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.beachsuitehotel.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.beachsuitehotel.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.beachsuitehotel.it\/en\/wp-json\/wp\/v2\/comments?post=2961"}],"version-history":[{"count":4,"href":"https:\/\/www.beachsuitehotel.it\/en\/wp-json\/wp\/v2\/pages\/2961\/revisions"}],"predecessor-version":[{"id":3938,"href":"https:\/\/www.beachsuitehotel.it\/en\/wp-json\/wp\/v2\/pages\/2961\/revisions\/3938"}],"wp:attachment":[{"href":"https:\/\/www.beachsuitehotel.it\/en\/wp-json\/wp\/v2\/media?parent=2961"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}